Delivery service is the face of your organization. In the entire e-commerce value chain, delivery is the only touch point where there is face to face interaction. Product quality should be augmented with timely and friendly delivery services to ensure good customer experience. On the other hand, last mile delivery adds significant cost to your bottom line and squeezes the already thin profit margins in a competitive e-commerce scenario. Due to low entry barrier, there[.....]

Internet penetration has contributed to a rapidly increasing growth in the middle-east e-commerce industry. Although the evolution was bit late compared to the other countries, the future is promising and retailers are slowly embracing the diversification in the business. However, these opportunities do bring challenges which range from consumer concerns over cyber security, electronic payment gateways, as well as the regulatory framework to improve the ease of doing business for online retailers. Apart from this,[.....]