About the customer:
An American direct selling company that sells health, beauty and home care products.
Customer challenges:
The customer had 5 fulfilment centres (FCs) in the Eastern UP Region at Lucknow Varanasi, Allahabad, Kanpur & Gorakhpur which were taking care of local distribution in the respective geographies. The key challenges for the customer were order integrity & delivery timelines.
Holisol solution:
Based on the data analysis of order volumes, sizes, geographic spread and reviewing the existing fulfilment centre & distribution network following solution was designed & implemented for the customer.
FC Network Redesign
- 5 FCS were clubbed into 1 single FC
- One centralized fulfilment centre was set up in Varanasi
- Designed a hybrid storage system equipped with
- Ambient & temperature-controlled storage
- Reserve storage – Vertical Pallet Storage Racks
- Active picking area, bins on shelves
Technology Application
- Developed an application for “Pick-n-pack”
- Barcoding at Piece level to singularly identify units
- Picking using Hand-held Devices to enhance efficiency
- Scan based Order Processing to ensure Order Integrity
Distribution network redesign
- Hybrid distribution system design including
- In city deliveries in Holisol’s network
- Upcountry deliveries using a partner’s network
- Daily milk-run at night dropping shipments in regional hubs for further distribution
- Android-based On-Field application to provide real-time visibility on shipment status
Benefits for the customer:
- Warehousing Cost reduced by 24 %
- Perfect order – increased from 94.3% to 100 %
- Delivery within 24 hours percentage increased from 87.2% to 98.7 %
- Delivery within agreed TAT increased from 78.9% to 97.5 %
- Real-time updates of shipment status 100%
For more information contact us at- [email protected]
