About the customer
One of India’s leading Direct Selling Companies offering products in the categories of personal care, color cosmetics & skin care, home care, laundry care, agriculture, auto care, nutrition, food & beverage, and health & wellness.
Customer Challenges
- Manual inventory management
- Paper-based activity
- Inaccuracy and time-consuming process
- Labor intensive activities
- Lower Productivity
- Tracing bin location
Impact on Business
- Lower visibility of inventory
- Inaccuracy in order fulfillment
- Flouting FMFO (First Manufacture First Out)
- Delay in order fulfillment
- Inefficiencies in manpower performance management
- Additional manpower cost for peak season
- Lower customer satisfaction
How we solved it?
- Digitizing the warehouse processes by implementing Holisol WMS
- Implemented WMS for automatically suggested put away
- Implemented automated scanning for the packing desk
- HHT-based inward, put away, cycle count.
- Automation in pick-up based on FMFO
- System-based handling of returns
- Customized invoicing and shipping label generation
- EAN base movement implemented
Key benefits:
- 99% OTIF
- 9% inventory accuracy
- 98% on-time delivery SLA
- Faster Implementation
- 100% reduction in manual error
- Reduced inventory loss
- Improved manpower efficiency
- Transformed to paperless activity
- Reduced labor dependability & associated cost
- Real-time visibility of inventory over the entire network
- Improved customer experience
