About the customer
The customer is an American MNC entertainment media and is headquartered in California.
Customer Challenges
Inventory Management: manual inventory management on excel sheets and getting accourate stock details was time consuming.
Visibility: no single place to view and track the inventory leading to inventory loss
Inefficiency in picking & packing: wrong dispatches, manually searching of inventory order delays.
Multiple systems: due to the dropship model, multiple sellers systems were in use
Reporting: manual reporting process
How we solved it?
The customer is using Holisol’s warehouses, resources and WMS system to handle the majority of its warehousing operations in India.
- Integrated platform: A single platform for inventory management integrated with seller systems as well as customers systems (OMS and Holisol’s DMS)
- Digitisation of inventory management: Improved visibility of the on-ground operations and enable real-time tracking of activities
- WMS implementation: Automatically suggested the bins and the racks for put away and handled returns management
- Picking and Packing Optimisation: Automated picklist generation and picking suggestions along with the inventory locations
- Added a BI (Business Intelligence) layer for warehouse operations: Customized reporting and interactive dashboard; setting up of auto-mailers with custom report to the the relevant stakeholders
- Invoicing and Shipping label generation: Customized invoicing and shipping label generation as per customer’s requirements
Key Benefits:
- Smooth functioning of the warehouse operations
- 100% order fulfillment
- 91% overall productivity
- 100% inventory visibility and tracking
- 100% accurate cycle count
- 100% OTIF (FR 2022)
Customer Testimonial:
“We’ve been working with the Holisol team for over a year now, and can certainly say that their warehouse operations are incredibly smooth. They have a 100% order fulfilment rate and with the help of their Warehouse management system, they eased the complexity involved in the dropship model with multiple sellers. Furthermore, their cycle count accuracy is 100%, and we have full visiblity of all our warehouse operations on a single platform.”
