Complete Order Fulfillment for One of the world’s largest direct selling companiesProcess Engineering, Order Management
THE CLIENT
Our Client is one of the largest Direct Selling companies in the world with presence in over 100 countries & territories.
THE ASSIGNMENT
The client was looking forward to a fulfilment solution which could offer 24 hour delivery to the end customers and replicable across multiple geographies. The client was facing challenges related to Order Integrity – Quantity & Quality and also related to Timeliness of Deliveries . Some of the products were also temperature sensitive .
OUR SOLUTION
Holisol designed a customized solution as per client’s requirement . Storage infrastructure was designed including Single Selective Vertical palletized racking for Ambient Storage and an advanced Cold Room with Remote Temperature Monitoring & Control Functionality . WMS application was configured to seamlessly communicate to Client’s Legacy System using APIs offering Real time Visibility . Holisol also set up its own delivery network using Maruti EECO Van’s with the delivery team equipped with Android based handheld application for Delivery management offering paperless operations.
RESULTS
Holisol has been managing end to end fulfillment process successfully with delivery performance consistently beyond 99.7 % .The Same solution is now being replicated across multiple locations spread across India.
